Legal
Privacy Policy
Effective date: September 1, 2024 · Last updated: February 27, 2026
At Okomano, your privacy is important to us. This policy explains how we collect, use, and protect your personal information in compliance with GDPR, CCPA, and other applicable data protection laws.
1. Introduction
At Okomano, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform and services, in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. By using Okomano, you agree to the practices described in this policy.
2. Information We Collect
Account Information
When you register, we collect your name, email address, company name, and billing details.
Usage Data
We collect information about how you interact with the platform, including pages visited, features used, and actions taken.
Marketplace & ERP Data
To provide the Service, we access and process order, inventory, and product data from the marketplaces and systems you connect to Okomano.
Communication Records
We retain records of communications with our support team to help resolve issues and improve our service.
3. How We Use Your Data
We use the information we collect to operate and improve the platform, synchronize data across your connected systems, send service-related communications, analyze usage patterns to improve performance, and comply with legal and regulatory obligations. We do not use your data for advertising purposes.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area, we process your personal data on the following legal bases: contractual necessity (to provide the Service you have subscribed to), legitimate interests (to improve our platform and prevent fraud), legal obligations (to comply with applicable laws), and consent (where you have explicitly agreed to specific processing activities).
5. Data Sharing
We do not sell your personal information. We only share data with trusted service providers — such as cloud infrastructure, payment processors, and analytics services — under contractual agreements that enforce confidentiality, data protection, and security. We may also disclose data when required by law or to protect the rights and safety of Okomano and its users.
6. Your Rights
Depending on your location, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict certain processing, and request a portable copy of your data. To exercise any of these rights, please contact us at privacy@okomano.com. We will respond within the timeframe required by applicable law.
7. Data Security
We use industry-standard security measures including encryption in transit and at rest, strict access controls, and regular security reviews to protect your data. While we take these protections seriously, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. When you close your account, we will delete or anonymize your data within a reasonable period, unless we are required to retain it by law.
9. International Data Transfers
Okomano operates globally. Your data may be transferred to and processed in countries other than the one in which you reside. When transferring data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
10. Cookies
We use cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze usage. You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of the Service.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notification. The effective date at the top of this page will always reflect when the policy was last updated.
12. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact our privacy team at privacy@okomano.com.